Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact details — your name, email address, phone number and project address when you request a consultation, quote or newsletter.
• Project information — the details you share about your home, the services you're interested in, and your preferences.
• Correspondence — messages you send through our contact forms, email or phone.

Like most websites, we may also collect basic technical information automatically, such as browser type, pages visited and referring site, to understand how our website is used and to improve it.

How We Use Your Information

• To respond to your inquiries, schedule consultations and provide quotes.
• To plan, perform and follow up on renovation services you request.
• To send you our newsletter and updates — only if you have subscribed.
• To improve our website, services and customer experience.
• To meet legal, safety, warranty and insurance obligations.

Newsletter Subscriptions

When you subscribe to our newsletter, we store your name (if provided), email address and topic preferences so we can send content that's relevant to you. Every newsletter includes an easy way to opt out, and you can also manage your subscription at any time through our Subscribe and Unsubscribe pages. Once you unsubscribe, we promptly stop sending marketing emails, though we may retain your details solely to honor your opt-out.

Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors interact with our pages. You can control or delete cookies through your browser settings; doing so may affect some features of the site.

How We Share Information

We do not sell your personal information. We may share it only in these limited situations:

• Trusted service providers — such as email delivery, financing partners for home loan guidance, warranty administrators, or subcontractors working on your project, all bound to protect your data.
• Legal requirements — when required by law, regulation or legal process.
• Safety & rights — to protect the safety, property or rights of our clients, team or the public.

Data Security

We use reasonable administrative, technical and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

• Access, correct or delete the personal information we hold about you.
• Opt out of marketing communications at any time via the unsubscribe link in any email or our Unsubscribe page.
• Withdraw consent for data processing where processing is based on consent.

To exercise any of these rights, email us at contact@refreshhomedecors.com and we will respond within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party sites, such as maps or financing resources. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

Children's Privacy

Our services are intended for adults, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The current version will always be available on this page, and significant changes will be communicated through our website or by email where appropriate.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:

• Email: contact@refreshhomedecors.com
• Phone: +1 425-865-0282